Online Help

The following information is provided to help you use the FireTacks™ e-commerece web site. Please e-mail webmaster@firetacks.com or lburch@firetacks.com if you need additional assistance.

Placing Items To Your Cart
To order an item from the product pages, click in the "Quantity" drop down menu beside the product you want and change the "Quantity" field from "0" to the quantity you would like to purchase. Once you have selected the products to order, click the "Put In Shopping Cart" button after the product.


Viewing The Cart Contents
When you click the "Put In Shopping Cart" button from any page, your product will be added and you will be taken to a page to see a list of what's in your online shopping cart.

You can also look at your "cart contents" at anytime by clicking the "Cart Contents" button on the left side of the page. You will then be taken to your "Webcart" page where you will see the contents of your online shopping cart. At this time you will see a subtotal and can modify your order by taking away any products or changing the quantity of any products.


Continue Shopping
After viewing this page you may continue your shopping by clicking any buttons on the left side or by clicking on the Fire Tacks logo to go back to the main home page.


Check Out
At any time, when you've finished shopping, you may click the button or "link" on any page (usually at the left) that says "Cart" or "Check Out." If you want to review your purchases before checking out, please click the "Cart" "Link". After you review your products for purchasing, click the "Check Out Now" button at the bottom of the list.


Review Your Order
When you get to the "Check Out" page, you can provide your billing and shipping information. Then you should click the "Review My Order" button which will show you all of your shipping info and your product totals including shipping and taxes (if applicable) before actually placing the order. See TIP below - take note of your customer code! It will make shopping easier next time your return.


Secure Credit Card Information

If this looks OK you will click the bottom gray button to "Place Your Secure Order" which will take you to the Credit Card Info page where you put in your credit card info, then click the "Submit My Order" button to finish the transaction.